Pike Bob <br/><br/>
Dealing With Difficult Participants: 127 Practical 

 -  Jossey-Bass Pfeiffer  1997 
 - 114 P. 
<br/><br/><label>ISBN: </label>078791116X 
<br/><br/><label>Dewey Class. No.: </label>658.3124 PIK 1997 C.2