TY  - BOOK
AU  - Gaudreau,Stephen D.
AU  - Bridge,Jacquelyn C.
AU  - Fisher,Eleanor R.
AU  - Smith,Douglas N.
TI  -  Total quality management for custodial operations : : a guide to understanding and applying the key elements of total quality management 
SN  - 1884015514
PY  - 1994///
PB  - St. Lucie Press
KW  - Buildings
KW  - Cleaning
KW  - Management
KW  - Industrial housekeeping
KW  - Maintenanc
KW  - Total quality management
ER  -