Gaudreau, Stephen D. <br/><br/>
Total quality management for custodial operations :   a guide to understanding and applying the key elements of total quality management / 
written by Stephen D. Gaudreau, Jacquelyn C. Bridge, Eleanor R. Fisher ; edited by Douglas N. Smith, Jacquelyn C. Bridge. 
 -  St. Lucie Press,  1994 
 - xi, 113 p. :  28 cm. 
<br/><br/><label>ISBN: </label>1884015514 9781884015519 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Buildings--Cleaning--Management.<br/>Industrial housekeeping--Management.<br/>Buildings--Maintenanc--Management.<br/>Total quality management.