Harbour, Jerry L. <br/><br/>
The Process Reengineering Workbook : Practical Steps To 

 -  Quality Resources  1994 
 - XI, 147 P. 25 CM. 
<br/><br/><label>ISBN: </label>527762407 
<br/><br/><label>Dewey Class. No.: </label>658.4063 HAR 1994