Roberts, Harry V. <br/><br/>
Quality Is Personal : A Foundation For Total Quality 

 -  The Free Press  1993 
 - XIV, 169 P. 24 CM. 
<br/><br/><label>ISBN: </label>29266254 
<br/><br/><label>Dewey Class. No.: </label>658.562 ROB 1993 C.3