TY  - BOOK
AU  - Halim Shafie,
AU  - Manogran P.,
TI  - MS ISO 9000: a practical guide for implementation in the civil service
SN  - 978967993358x
U1  - 658.562 HAL 1999 
PY  - 1999///
CY  - Bukit Kiara
PB  - Institut Tadbiran Awam Negara
KW  - ISO 9000 Series Standards
KW  - Quality Control
KW  - Standards
KW  - Malaysia
KW  - Civil service
ER  -