Brown, Mark Graham. <br/><br/>
Baldrige Award Winning Quailty : How To Interpret The 

 -  Quality Resources  1992 
 - X, 350, 34, 22 P. 28 CM. 
<br/><br/><label>ISBN: </label>527916587 
<br/><br/><label>Dewey Class. No.: </label>658.56207973 BRO 1992