TY  - BOOK
AU  - Jeffries, David R.
AU  - Evans, Bill
AU  - Reynolds, Peter
TI  - Training For Total Quality Management
T2  - Practical trainer series
SN  - 0749407549
U1  - 658.312404 JEF 
PY  - 1992///
CY  - London
PB  - Kogan Page
KW  - Total quality management
ER  -