TY  - BOOK
AU  - Drummond, Helga
TI  - Managing Difficult Staff : Effective Procedures And The
SN  - 749401362
U1  - 658.3045 DRU 1990 C.2 
PY  - 1990///
PB  - Kogan Page
N1  - KOPERASI KEDAI BUKU UNIVERSITI MALAYA
ER  -