Balle, Michael. <br/><br/>
The Business Process Re-Engineering Action Kit : A Five 

 -  Kogan Page  1995 
 - 177 P. 22 CM. 
<br/><br/> KOPERASI KEDAI BUKU UNIVERSITI MALAYA 
<br/><br/><label>ISBN: </label>749417544 
<br/><br/><label>Dewey Class. No.: </label>658.4063 BAL 1995