TY  - BOOK
AU  - Goetsch, David L.
AU  - Davis, Stanley.
TI  - Implementing total quality
SN  - 0023442247:
U1  - 658.562 
PY  - 1995///
CY  -  Englewood Cliffs, N.J.
PB  - Prentice Hall
KW  - Total quality management
N1  - Migrated Data
ER  -