Total quality management in higher education :   is it working? why or why not? / 
edited by Serbrenia J. Sims and Ronald R. Sims.  
 - Westport, Conn. :  Praeger,  1995 
 - xiii, 201 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references (p. [193]-195) and index. 
<br/><br/><label>ISBN: </label>027594946X (alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Education, Higher--Administration.--United States<br/>Total quality management--United States.
<br/><br/><label>Dewey Class. No.: </label>378.100973