TY - BOOK AU - Johnson,H.Thomas TI - Relevance regained: from top down control to bottom up empowerment SN - 0029165555 U1 - 658 PY - 1992/// CY - New York PB - The Free Press KW - Industrial management KW - Data processing KW - Management information systems KW - Customer relations KW - Sugesstion system KW - Managerial accounting KW - Competition ER -