TY  - BOOK
AU  - Crawley,John
TI  - Constructive Conflict management: managing to make a difference 
SN  - 1857880145
U1  - 658.4 
PY  - 1992///
CY  - London
PB  - Nicholas Brealey Pub.
KW  - Conflict management
N1  - Includes bibliographical references and index
ER  -