Kaplan, Burton Winning people over : 14 days to power and confidence / Burton Kaplan. - Englewood Cliffs, N.J. : Prentice Hall, 1996. - xviii, 252 p. : ill. ; 23 cm. ISBN: 0133152278 (pbk.) Subjects--Topical Terms: Interpersonal communicationInterpersonal relations Dewey Class. No.: 158.2