Flanigan, Eileen M. <br/><br/>
Process improvement :   how to enhance your organisation's effectiveness /  
Eileen M. Flanigan and Jon Scott 
 - London :  Kogan Page,  1995. 
 - 92 p. ;  22 cm 
<br/><br/><label>ISBN: </label>0749418893 (pbk.):  GBP 6.99 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Reengineering (Management)<br/>Organizational change
<br/><br/><label>Dewey Class. No.: </label>658.562