Chang, Zeph Yun. <br/><br/>
The quest for global quality :  a manifestation of total quality management by singapore airlines / 
Chang Zeph Yun, Yeong Wee Yong and Lawrence Loh. 
 - Singapore :  Addison-Wesley Pub.,  1996 
 - xv, 271p. :  ill. ;  24cm 
<br/><br/> Includes index 
<br/><br/><label>ISBN: </label>0201420872:  USD 34.95 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Aeronautics, Commercial--Management--Singapore<br/> Airlines--Management--Singapore
<br/><br/><label>Subjects--Geographic Terms: </label><br/>Singapore Airlines--Management.
<br/><br/><label>Dewey Class. No.: </label>387.70655957