TY  - BOOK
TI  - Best practice benchmarking: an international perspective 
SN  - 0884151344:
U1  - 658.562 
PY  - 1996///
CY  - Vermont
PB  - Gulf PUB.
KW  - Benchmarking (Management)
KW  - Case studies
KW  - Europe
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -