TY  - BOOK
AU  - Costantino,Cathy A.
AU  - Merchant,Christina Sickles
TI  - Designing conflict management systems: a guide to creating productive and healthy organizations 
T2  - The Jossey-Bass conflict resolution series
SN  - 0787901628 : 
U1  - 658.4 22
PY  - 1996///
CY  - San Francisco, CA
PB  - Jossey-Bass Pub.
KW  - Conflict management
N1  - Includes bibliographical references and index
ER  -