TY  - BOOK
AU  - Lewis,Ralph G.
AU  - Smith,Douglas H.
TI  - Total quality in higher education
T2  - Total quality series
SN  - 0963403070
U1  - 378.1 
PY  - 1994///
CY  - Delray Beach, FL.
PB  - St. Lucie Press
KW  - Education, Higher
KW  - Administration
KW  - Total quality management
N1  - Includes bibliographical references and index
ER  -