TY - BOOK AU - Dale,Margaret ED - The Industrial Society. TI - How to be a better...interviewer T2 - How to be a better...series SN - 0749419024 U1 - 158.39 PY - 1996/// CY - London PB - Kogan Page KW - Interviewing N1 - Includes bibliography [p.152-153] and index ER -