Hart, Christopher W. L. <br/><br/>
Extraordinary Guarantees : A New Way To Build Quality 

 -  Amacom  1993 
 - VIII, 184 P. 23 CM. 
<br/><br/><label>ISBN: </label>814450644 
<br/><br/><label>Dewey Class. No.: </label>658.562 HAR 1993