Duncan, William L. <br/><br/>
Total Quality : Key Terms And Concepts 

 -  Amacom  1995 
 - IV, 187 P. 25 CM. 
<br/><br/> KOPERASI KEDAI BUKU UNIVERSITI MALAYA 
<br/><br/><label>ISBN: </label>081447876X 
<br/><br/><label>Dewey Class. No.: </label>R 658.56203 DUN 1995