Ho, Samuel K. <br/><br/>
Tqm : An Integrated Approach : Implementing Total 

 -  Kogan Page  1995 
 - XII, 292 P. 24 CM. 
<br/><br/><label>ISBN: </label>749415614 
<br/><br/><label>Dewey Class. No.: </label>658.562 HOS 1995 C.2