Waller, Jenny. <br/><br/>
The T.Q.M. Toolkit :   a guide to practical techniques for total quality management / 
Jenny Waller, Derek Allen and Andrew Burns 
 - London :  Kogan Page,  1995 
 - xvii, 263p. :   ill. ;  25cm 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0749412801:  RM 176.24 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Employees, Training of--Handbooks, manual, etc.
<br/><br/><label>Dewey Class. No.: </label>658.3124