Cook, Sarah. <br/><br/>
Practical Benchmarking : A Manager'S Guide To Creating 

 -  Kogan Page  1995 
 - 187 P. 24 CM. 
<br/><br/><label>ISBN: </label>749415517 
<br/><br/><label>Dewey Class. No.: </label>658.562 COO 1995 C.4