TY  - BOOK
AU  - Haavind, Robert.
TI  - The Road Of The Baldrige Award : Quest For Total
SN  - 750692626
U1  - 658.562'07973 HAA 1992 
PY  - 1992///
PB  - Butterworth-Heinemann
N1  - THE ELECTRONIC BUSINESS SERIES
ER  -