TY  - BOOK
AU  - Oakland, John S
AU  - Abdul Rahman Ibrahim.
TI  - Pengurusan Kualiti Menyeluruh
SN  - 9789830682495
U1  - 658.562 OAK 2007 
PY  - 2009///
CY  - Kuala Lumpur
PB  - Institut Terjemahan Negara Malaysia
KW  - Total quality management
KW  - Quality control
N1  - Terjemahan dari: Total quality management. - London: Butterworth-Heinemann, 1989; Mengandungi indeks; Bibliografi : ms 440

ER  -