Oakland, John S <br/><br/>
Pengurusan Kualiti Menyeluruh/ 
John S. Oakland; penterjemah Abdul Rahman Ibrahim. 
 - Kuala Lumpur:  Institut Terjemahan Negara Malaysia,  2009 
 - ix, 454 p.:   il.;  22cm 
<br/><br/> Terjemahan dari: Total quality management. - London: Butterworth-Heinemann, 1989.  Mengandungi indeks 
<br/><br/>Bibliografi : ms 440<br/> 
<br/><br/><label>ISBN: </label>9789830682495 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management<br/>Quality control
<br/><br/><label>Dewey Class. No.: </label>658.562 OAK 2007