TY  - BOOK
AU  - Rosmaini Tasmin,
TI  - Total quality management
SN  - 9789670468211
U1  - 658.4013 ROS 2013 
PY  - 2013///
CY  - Batu Pahat, Johor: 
PB  - Penerbit UTHM
KW  - Total quality management
KW  - Quality assurance
N1  - Includes index; Bibliography: page 391-396
ER  -