Downs, Lisa J.

Negotiation skills training / Lisa J. Downs. - Alexandria, Va. : ASTD Press, 2008. - x, 203 pages : illustrations ; 28 cm. - ASTD trainer's workshop series .

Includes bibliographical references (p. 195-196) and index.

Introduction: How to use this book effectively -- Assessing the needs of learners -- Designing interactive training -- Facilitating negotiation skills training -- Evaluating and improving negotiation skills training -- Individual or small-group session -- Half-day session -- Full-day session -- Multiday session -- Content modules -- Assessments and training instruments -- Structured experiences.

9781562865368


Negotiation --Study and teaching.

302.3071 DOW 2008