The complete guide to coaching at work /
Coaching at work
Perry Zeus and Suzanne Skiffington.
- Sydney ;$a New York : McGraw-Hill, 2000.
- xvii, 259 pages : illustrations ; 24cm.
Includes bibliographical references (pages 247-254) and index.
pt. 1. An introduction to coaching: Ch. 1. Definitions and distinctions ; Ch. 2. Who can coach? -- pt. 2. Coaching in the workplace: Ch. 3. Business coaching ; Ch. 4. Executive coaching ; Ch. 5. The manager as coach ; Ch. 6. Team coaching -- pt. 3. Coaching skills and issues: Ch. 7. Strategic goal setting and developing an action plan ; Ch. 8. Communication skills ; Ch. 9. Learning ; Ch. 10. Coaching as change -- pt. 4. Specific coaching areas: Ch. 11. Coaching in call centres ; Ch. 12. Sales coaching ; Ch. 13. Career coaching
9780074708422
Training--Handbooks, manuals, etc. Organizational change. Self-actualization (Psychology) Employees--Training of. Mentoring in business. Personnel management.