Zeus, Perry.

The complete guide to coaching at work / Coaching at work Perry Zeus and Suzanne Skiffington. - Sydney ;$a New York : McGraw-Hill, 2000. - xvii, 259 pages : illustrations ; 24cm.

Includes bibliographical references (pages 247-254) and index.

pt. 1. An introduction to coaching: Ch. 1. Definitions and distinctions ; Ch. 2. Who can coach? -- pt. 2. Coaching in the workplace: Ch. 3. Business coaching ; Ch. 4. Executive coaching ; Ch. 5. The manager as coach ; Ch. 6. Team coaching -- pt. 3. Coaching skills and issues: Ch. 7. Strategic goal setting and developing an action plan ; Ch. 8. Communication skills ; Ch. 9. Learning ; Ch. 10. Coaching as change -- pt. 4. Specific coaching areas: Ch. 11. Coaching in call centres ; Ch. 12. Sales coaching ; Ch. 13. Career coaching

9780074708422


Training--Handbooks, manuals, etc.
Organizational change.
Self-actualization (Psychology)
Employees--Training of.
Mentoring in business.
Personnel management.

658.3124 ZEU 2000