TY  - BOOK
AU  - Md. Ali Berahim
TI  - Pelanggan setia/ 
SN  - 9789673690213
U1  - 658.812 MAB 2010 
PY  - 2010///
CY  - Batu Caves, Selangor
PB  - PTS Professional Pub.
KW  - Customer loyalty
KW  - Consumer satisfaction
KW  - Customer services
KW  - Relationship marketing
N1  - Bibliografi : ms. [189]-192
ER  -