Md. Ali Berahim
Pelanggan setia/
Md. Ali Berahim
- Batu Caves, Selangor: PTS Professional Pub., 2010
- xvi, 192ms.: il.; 23cm.
Bibliografi : ms. [189]-192
9789673690213
Customer loyalty
Consumer satisfaction
Customer services
Relationship marketing
658.812 MAB 2010