TY - BOOK AU - Imai, Masaaki, TI - Gemba Kaizen: A Commonsense Approach to a Continuous Improvement Strategy SN - 9780071790352 U1 - 658.4012 IMA 2012 PY - 2012/// CY - New York PB - McGraw Hill KW - Industrial management KW - Service industries KW - Management N1 - Includes index ER -