TY  - BOOK
AU  - Lucia, Anntoinette D.,
AU  - Lepsinger, Richard, 
TI  - The art and science of competency models : : pinpointing critical success factors in organizations 
SN  - 9780787946029
U1  - 658.3 LUC 1999 
PY  - 1999///
CY  - San Francisco, Calif.
PB  - Jossey-Bass/Pfeiffer
KW  - Employees
KW  - Rating of
KW  - Personnel management
KW  - Organizational effectiveness
N1  - Includes bibliographical references (p. 183-184) and index; The what, why, and how of competency models -- How competency models can enhance HRM systems -- Competency models, laying the groundwork -- Developing a competency model from scratch -- Finalizing and validating the competency model -- Integrating competency models into HRM systems -- Communicating purpose and gaining commitment
ER  -