The art and science of competency models : pinpointing critical success factors in organizations /
Pinpointing critical success factors in organizations
Anntoinette D. Lucia, Richard Lepsinger.
- San Francisco, Calif. : Jossey-Bass/Pfeiffer, 1999.
- xix, 197 pages : illustrations ; 24 cm.
Includes bibliographical references (p. 183-184) and index.
The what, why, and how of competency models -- How competency models can enhance HRM systems -- Competency models, laying the groundwork -- Developing a competency model from scratch -- Finalizing and validating the competency model -- Integrating competency models into HRM systems -- Communicating purpose and gaining commitment.