Lucia, Anntoinette D., 1951-

The art and science of competency models : pinpointing critical success factors in organizations / Pinpointing critical success factors in organizations Anntoinette D. Lucia, Richard Lepsinger. - San Francisco, Calif. : Jossey-Bass/Pfeiffer, 1999. - xix, 197 pages : illustrations ; 24 cm.

Includes bibliographical references (p. 183-184) and index.

The what, why, and how of competency models -- How competency models can enhance HRM systems -- Competency models, laying the groundwork -- Developing a competency model from scratch -- Finalizing and validating the competency model -- Integrating competency models into HRM systems -- Communicating purpose and gaining commitment.

9780787946029


Employees--Rating of.
Personnel management.
Organizational effectiveness.

658.3 LUC 1999