TY - BOOK AU - Monarth, Harrison. TI - Breakthrough communication: a powerful 4-step process for overcoming resistance and getting results SN - 9780071828802 U1 - 658.45 MON 2014 PY - 2014/// CY - New York : PB - McGraw-Hill Education KW - Business communication KW - Leadership KW - Public speaking KW - bisacsh KW - BUSINESS & ECONOMICS / Business Communication / General N1 - Includes bibliographical references and index ER -