TY - BOOK AU - Tan, Margaret AU - Rao, Madanmohan. TI - Knowledge Management Initiatives in Singapore T2 - Series on innovation and knowledge management, SN - 9789814467803 U1 - 658.4038 TAN 2013 PY - 2013/// CY - Singapore PB - World Scientific KW - Knowledge management KW - Case studies KW - Singapore KW - Information technology KW - Strategic planning N1 - Includes bibliographical references and index; Rationales and drivers -- Plans, phases and frameworks -- Leadership and governance -- Cultivating cultures -- Processes and techniques -- Tools and technologies -- Measures and impacts -- Learnings and recommendations -- The road ahead N2 - Knowledge Management Initiatives in Singapore is the first book that provides descriptive analyses of the award-winning knowledge management projects undertaken by the public sector organisations in Singapore. It features 12 organisations honoured for their outstanding efforts to understand and implement knowledge management, not only to enhance tactical efficiency and effectiveness but also to plan for strategic opportunities in the dynamic environment. Based on these successful case studies, the book provides a comprehensive overview and approach for organisations to understand how to plan and execute their knowledge management journeys. This includes analysing the rationale, thereby calibrating specific knowledge management plans and roles; identifying resources for knowledge management implementation (such as people, process and technology); and evaluating the outcomes and future paths"--$c Provided by publisher ER -