TY  - BOOK
AU  - Salter, Brian.
AU  - Langford-Wood, Naomi.
TI  - Dealing with difficult people / 
T2  -  In a week
SN  - 9781444158830
U1  - 658.3 SAL 2012 
PY  - 2012///
CY  - London : 
PB  - Teach Yourself
KW  - Personnel management
KW  - Psychology, Industrial
KW  - Problem employees
N1  - Previous ed., 2002; Formerly CIP
ER  -