TY  - BOOK
AU  - HASSON,GILL
TI  - How to Deal with Difficult People: Smart tactics for overcoming the problem people in your life 
SN  - 9780857085672
U1  - 158.2 HAS 2015 
PY  - 2015///
PB  - CAPSTON
KW  - Interpersonal conflict
KW  - Conflict management
KW  - Interpersonal relations
KW  - Interpersonal communication
N1  - Includes index
ER  -