TY - BOOK AU - Deming, W. Edwards, TI - The essential deming: leadership principles from the father of quality SN - 9780071790222 U1 - 658.4092 DEM 2013 PY - 2013/// CY - New York PB - McGraw Hill KW - Total quality management KW - Leadership KW - Industrial management N1 - Includes index; Includes bibliographical references ER -