TY  - BOOK
AU  - Umlas, Judith
TI  - Grateful leadership: using the power of acknowledgement to engage all your people and achieve superior results 
SN  - 9780071799522
U1  - 658.4092 UML 2013 
PY  - 2013///
CY  - New York
PB  - McGraw Hill
KW  - Leadership
KW  - Employee motivation
N1  - Includes index; Includes bibliographical references
ER  -