Sheftel, Phoebe A., <br/><br/>
How to resolve conflict :  management development / 
Phoebe A. Sheftel and Matthew Bennet ; editor Cat Sharpe Russo. 
 - Alexandria :  ASTD Press,  2001. 
 - 16 pages ;   28 cm. 
<br/><br/><label>ISBN: </label>9781562862701 
<br/><br/><label>Subjects--Topical Terms: </label><br/> Conflict management<br/>Electronic books
<br/><br/><label>Dewey Class. No.: </label>658.4053 SHE 2001