DARLENE M.VAN TIEM <br/><br/>
Fundamentals Of Performance Improvement: Optimizing Results Through People, Process, And Organizations, Third Edition<br/> 

 -  Wiley  2012 
<br/><br/><label>ISBN: </label>9781118025246 
<br/><br/><label>Dewey Class. No.: </label>658.3128 VAN 2012