Maurer, Robert. <br/><br/>
The spirit of kaizen :  creating lasting excellence one small step at a time /  
Bob Maurer and Leigh Ann Hirschman. 
 - New York :  McGraw Hill,  2013 
 - ix, 181 pages ;  19 cm. 
<br/><br/><label>ISBN: </label>9780071796170 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness.<br/>Organizational change.<br/>Management.
<br/><br/><label>Dewey Class. No.: </label>658.401 MAU 2013