Downs, Lisa J, <br/><br/>
Listening skills training / 
Lisa J. Downs. 
 - Alexandria, VA :  ASTD Press,  2008. 
 - x, 187 p. :  ill. ;  28 cm. +  1 CD-ROM ( 4 3/4 in.) 
 - ASTD trainer's workshop series. .
<br/><br/>Includes bibliographical references (p. 181-182) and index. 
<br/><br/><label>ISBN: </label>9781562865023 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Listening.<br/>Listening--Study and teaching.<br/>Communication.<br/>Auditory perception.
<br/><br/><label>Dewey Class. No.: </label>153.68071 DOW 2008