TY - BOOK AU - Rigby, Darrell, TI - Winning in turbulence / T2 - Memo to the CEO SN - 9781422139158 U1 - 658.409 RIG 2009 PY - 2009/// CY - Boston, Mass. PB - Harvard Business Press KW - Success in business KW - Management KW - Financial crises KW - History KW - 21st century N1 - Know where you stand -- Clarify strategy : choose where and how to win -- Protect and grow customer loyalty -- Strengthen the organization -- Manage complexity to drive performance improvement -- Streamline G&A -- Tightly manage cash flows and liquidity -- Turbocharge sales -- Price for today and tomorrow -- Pursue game-changing acquisitions and partnerships ER -