Cramer, Kathryn D., LEAD Positive : What Highly Effective Leaders See, Say, And Do / Kathryn D. Cramer. - San Francisco, California : JOSSEY-BASS, 2014. - xv, 268 pages ; 24 cm Includes index Includes bibliographical references ISBN: 9781118658086 Subjects--Topical Terms: LeadershipBusiness communication Dewey Class. No.: 658.4092 CRA 2014