TY - BOOK AU - AU - Patricia Pulliam Phillips, TI - Retaining your best employees : : nine case studies from the real world of training T2 - In action SN - 9781562863203 U1 - 658.314 RET 2002 PY - 2003/// CY - Alexandria, VA : PB - ASTD KW - Employee retention KW - Case studies KW - Labor turnover KW - Incentive awards N1 - Includes bibliographical references ER -